Winbey Terms and Conditions — Please read before using our services

Winbey is an online gaming and betting platform serving users in Bangladesh. These Terms & Conditions form a legal agreement between Winbey and its members. By accessing the Winbey website, creating an account, or using any of our services, you agree to be bound by these terms.

In this document, "Winbey", "we", or "the platform" refers to the winbey.bet website and all associated services. "Member", "you", or "user" refers to any registered or unregistered individual who uses Winbey's services.

Winbey reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website and, where possible, members will also be notified by email.

The following requirements must be met to open an account on Winbey:

• You must be at least 18 years of age.
• You are required to register using your real name and accurate information.
• Each person may register only one account.
• Opening an account on behalf of someone else, or using any bot or automated method, is strictly prohibited.
• The mobile number and email provided at registration must remain active.

After registration, Winbey may request a national ID or passport for identity verification (KYC). Withdrawals may be restricted until this process is completed.

You are responsible for the security of your Winbey account. Keep your password confidential and never share it with anyone. If you notice any unusual activity on your account, contact Winbey support immediately.

You are fully responsible for all transactions and gameplay conducted through your account. Winbey will not be liable for any losses resulting from unauthorized third-party access.

• Use a strong password — a mix of letters, numbers, and special characters.
• Avoid logging in over public Wi-Fi.
• Keep two-factor authentication enabled at all times.
• Always log out of your account when you're done.

Winbey supports multiple payment methods including bKash, Nagad, Rocket, and more. Minimum and maximum deposit limits apply and may vary by payment method.

The following conditions apply to withdrawals:

• Withdrawals can only be made to your own payment account — not to any third party.
• Withdrawal amounts will be limited until KYC verification is complete.
• Wagering requirements must be completed before bonus winnings can be withdrawn.
• Winbey may carry out verification if any unusual transaction activity is suspected.
• Winbey reserves the right to cancel withdrawal requests — the reason will be communicated in such cases.

Winbey regularly offers various bonuses and promotional deals. Each bonus has its own terms, which are detailed on the bonus page.

General Bonus Terms:

• Each bonus may only be claimed once, unless stated otherwise.
• Bonus abuse (multiple accounts, false information) is strictly prohibited.
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• Winbey reserves the right to modify or discontinue any bonus program at any time.
• Any unused bonus will expire once the offer period ends.

Winbey's welcome bonus is available to new members only. Attempting to claim a bonus across multiple accounts from the same device, IP address, or payment method may result in all accounts being terminated.

All games on Winbey are powered by internationally certified software providers. Each game has its own rules, which can be found in the game interface.

• Winbey reserves the right to void any abnormal winnings resulting from a technical error.
• If your connection drops during a game, the session state will be saved.
• The dealer's decision is final in Live Dealer games.
• Betting limits vary by game and are subject to change at any time.
• If an event is cancelled in Sports Betting, the bet will be refunded.

The following activities are strictly prohibited on Winbey:

• Multiple Accounts: The same person may not create more than one account.
• Bonus Abuse: Exploiting system vulnerabilities to claim excess bonuses.
• Money Laundering: Using the platform to launder funds from illegal sources.
• Collusion: Colluding with other players to manipulate games.
• Hacking or Fraud: Using software or any technical method to gain an unfair advantage.
• False Identity: Opening or operating an account on behalf of another person.

If such activity is detected, Winbey may suspend or permanently close the account without notice, freeze the balance, and take legal action if necessary.

While Winbey maintains the highest technical standards, service interruptions may occasionally occur. Winbey is not liable in the following cases:

• Losses due to internet disconnection.
• Transaction delays caused by third-party payment providers.
• Service disruptions due to unexpected server issues or scheduled maintenance.
• Issues with the user's own device or network connection.
• Losses resulting from sharing your password or account credentials with others.

In any dispute regarding game outcomes, Winbey's server logs will be considered the final authority.

Winbey takes your personal data seriously. We only collect information necessary to provide our services. For full details on how your data is used, please see our Privacy Policy Available on the page.

Winbey may use your information for the following purposes:

• Identity verification and KYC process.
• Transaction processing and fraud prevention.
• Customer Support & Contact.
• Fulfilling legal obligations.
• Platform improvement and personalization.

Winbey reserves the right to modify these Terms & Conditions at any time. For significant changes, members will be notified in advance via email or an on-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request to close your account.

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

Winbey may close or suspend an account in the following cases:

• If evidence of a terms violation is found.
• If fraud or money laundering is suspected.
• If registration is completed using false or fabricated information.
• The account has been inactive for an extended period.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. We're always ready to help.

• Email: support@winbey.bet
• Live Chat: Available 24/7 on the website
• FAQ: Frequently Asked Questions Find answers on the page

Winbey prefers to communicate with members in Bangladesh in Bangla. Whatever your issue may be, our team aims to respond within 24 hours.