Winbey believes gaming should be a source of entertainment — not stress or addiction. Following our responsible gaming guidelines will keep your experience fun and safe at all times.
Our Commitment
Online gaming has become a popular form of entertainment for many people. But like any entertainment, it's important to keep it within healthy limits. At Winbey, responsible gaming isn't just a policy — it's a genuine commitment to every one of our members.
We understand that many people in Bangladesh are using an online gaming platform for the first time. That's why Winbey is committed to being transparent from the outset — about where to draw the line, how to keep yourself protected, and where to turn for help when you need it.
Responsible gaming isn't about being afraid to play — it's about playing with a clear head, a set budget, and a sense of time. Winbey's responsible gaming tools are designed to help you do exactly that.
Keep in mind: Gaming is for entertainment, not a source of income. If you feel that gaming is harming other areas of your life — your family, work, or finances — take a break now.
Safety Measures
Our dedicated features to keep your gaming experience safe
Set your own daily, weekly, or monthly deposit limit. Once set, you must stay within it — limits can be lowered instantly, but increasing them is not straightforward.
Decide how long you want to play before you start. Once the time is up, Winbey will send you a reminder or automatically end your session — whichever you prefer.
Need a short break? Set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, deposits and gaming on your account will be completely suspended.
For a longer break, choose self-exclusion for a period of 6 months to 5 years. During this time, your account will be completely inactive and no marketing messages will be sent to you.
Once your losses reach a set amount, gaming will stop automatically. This is one of the most effective tools for protecting your finances.
Our support team is always on hand for any concern — whether it's gaming-related worries, account limits, or mental health support, help is available right away.
Warning
If you notice any of the signs below in yourself, pause and take an honest look at your habits. Acknowledging a problem is the first step toward solving it.
You're not alone. Many people face this situation and, with the right support, go on to live healthier lives. Winbey is here for you every step of the way.
You're spending beyond your set budget on gaming — including money meant for essential expenses.
You can't stop telling yourself "just one more round, maybe things will turn around."
Gaming has cut into the time you spend with loved ones or has started to strain your relationships.
You feel restless, irritable, or anxious when you're unable to play.
Hiding your gaming activity from family or friends.
Gaming is significantly affecting your career or education.
Self-Assessment
Read through the questions below and check the ones that apply to you.
Control Tools
These limits can be set at any time in your Winbey account settings
Daily Deposit Control
Set a Weekly Budget
Set a maximum monthly spend
Set Your Own Session Length
Stop After a Set Loss
Long-Term Break Options
Get Help
If you think there's a problem, follow these steps
The first step is acknowledging that there's a problem. That's not a sign of weakness — it takes real courage.
Let us know via live chat or email. We'll immediately help you set limits or exclusions on your account.
Go to Account Settings to enable self-exclusion. Once active, it cannot easily be reversed — even by you.
Make the most of your break. Spend time with family, friends, and the hobbies you enjoy.
Consider speaking with a psychologist or counsellor if you need support. Addiction is a health condition — with the right help, full recovery is possible.
Frequently Asked Questions
Now that you know about responsible gaming, enjoy Winbey's best games and bonuses — just stay within your limits. Keep it fun, keep it safe.
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