Privacy Protection

Winbey Privacy Policy — Your data is completely safe with us

Find out exactly how your personal data is collected, used, and protected — all in one place.

Last Updated: January 2026

Our Commitment to Data Protection

How Winbey Protects Your Privacy

SSL Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption — completely protected from unauthorized access or theft.

No Data Sales

Winbey never sells your personal data to third parties. Your information is used solely to provide our services.

Secure Data Storage

Your information is stored in compliance with advanced security protocols. Regular security audits are conducted to ensure there are no vulnerabilities.

Minimal Data Collection

We only collect data that is strictly necessary. Requesting or storing unnecessary personal information is against Winbey's policy.

Your Rights

You have the right to view, correct, and delete your personal data. Submit a request to our support team at any time.

Cookie Settings

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

This Privacy Policy applies to all users of Winbey's services. By using the Winbey website, you are deemed to have consented to this Policy.

1

Introduction

Winbey takes your privacy extremely seriously. We believe every member deserves full control over their personal data. This Privacy Policy is our commitment to transparency — outlining what data we collect, how it is used, and how it is kept secure.

This policy has been prepared in accordance with the laws of Bangladesh and international data protection standards. By registering on Winbey or using any of its services, you are considered to have read and accepted this Privacy Policy.

In this document, "Winbey", "we", or "platform" refers to the winbey.bet website and its associated services. "You", "member", or "user" refers to any registered or unregistered visitor of Winbey.

2

What Data We Collect

Winbey may collect the following types of information for various purposes:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Support
Financial Information Payment methods, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Platform Improvement
Activity Data Game history, betting records Service personalization and reporting

Winbey only collects the data listed above. No additional information is collected without your consent. It is your responsibility to ensure that the details you provide at registration remain accurate and up to date.

3

How Your Data Is Used

Winbey uses the data collected for the following purposes:

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To handle your questions, complaints, and support requests.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Relevant Communications: To keep you informed about important updates, bonuses, and promotional offers.

Winbey asks for your consent before sending marketing emails. You can opt out of marketing communications at any time by contacting us.

4

Who Your Information Is Shared With

Winbey does not sell your personal data. However, limited data may be shared with trusted third parties where necessary to provide our services:

  • Payment Providers: Payment service providers such as bKash, Nagad, and Rocket receive the necessary information to verify transactions.
  • KYC Provider: Limited information is shared with authorized agencies for identity verification purposes.
  • Game Software Providers: Session data required for gameplay.
  • Legal Authorities: Information may be disclosed when required by court order or legal obligation.

Outside of the above, Winbey does not share your information with any third party. All third-party organizations are contractually bound to uphold the same privacy standards we do.

5

How Long Your Data Is Retained

Winbey retains your data for as long as your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.

  • Account Information: Up to 5 years from the date of account closure.
  • Transaction Records: Up to 7 years as required by financial regulations.
  • KYC Documents: 5 years after account closure.
  • Cookies & Browsing Data: Up to 1 year.

After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.

6

Cookie Policy

Winbey uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small data files stored in your browser.

We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and platform security.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how the platform is used — all data is anonymized.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work as intended.

7

Your Privacy Rights

As a Winbey member, you have several important rights:

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of data that is not required for legal or compliance purposes.

Right to Restrict Processing

You may request that your data no longer be used for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Object

You may object to your data being used for marketing or analytics purposes.

To exercise any of the rights above, email us at support@winbey.bet. We will respond within 30 business days.

8

Security Measures

Winbey follows the highest industry security standards to protect your data. Our security infrastructure includes:

  • 256-bit SSL/TLS encryption across all data transmissions.
  • Encryption at rest — stored data remains encrypted at all times.
  • Two-factor authentication (2FA) is available for all accounts.
  • Automated anti-fraud and anti-money laundering systems.
  • Regular penetration testing and security audits.
  • Restricted staff access — only authorized personnel can access user data.

If you notice any suspicious activity on your account, change your password immediately and contact our support team.

9

Child Protection

Winbey strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and additional proof may be requested if there is any doubt.

If we become aware that we hold data belonging to a minor, that account will be closed immediately and all associated data will be deleted. Parents or guardians with concerns about this may contact us at support@winbey.bet.

10

Policy Updates

Winbey may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via the website and email.

Continued use of the platform after any changes constitutes acceptance of the updated Policy. The "Last Updated" date at the top of the page will always reflect the latest version.

11

Contact

For any questions about this Privacy Policy or to exercise your data rights, please get in touch with us:

We aim to respond to all privacy-related requests within 30 business days. For urgent matters, reach out via live chat for a faster response.

Your privacy matters to us. If you have any concerns, we will do our utmost to address and resolve them.

Your Data Is Safe

Enjoy Winbey Safely

Reviewed our Privacy Policy and feel good about it? Sign up now and start Bangladesh's best online gaming experience.

18+ | Responsible Gaming | Terms & Conditions

বাংলা